Three-year warranty

– new standard for safety footwear

Arbesko is now launching a three-year warranty on certified leather shoes with PU or nitrile rubber soles. The warranty covers material and manufacturing defects in soles, seams, reinforcements and protective components.
Svart Arbetsko med elastisk panel och etikett som visar 3 års garanti, placerad på vit piedestal.

That's why we offer a three-year warranty

Those who wear safety footwear every day know what happens:

The sole cracks. The cushioning deteriorates. Seams come apart. For several years, we have monitored our models in the field and documented their performance over time.

The result is clear:

Arbeskos shoes last longer than the industry average. The warranty is a logical consequence of this.

Arbesko utvecklar skydds- och arbetsskor av högsta kvalitet, designade för komfort och säkerhet i krävande miljöer. Med rötter i svenskt hantverk och innovation skapar de hållbara skor som håller – varje arbetsdag.

What the warranty covers

Valid for three years from the date of purchase on selected models with:
Leather upper
PU or nitrile rubber sole
CE certification according to EN ISO 20345
The warranty covers:
Cracking or delamination in the sole construction
Faults in gluing, seams or reinforcements
Toe caps, nail protection, zips, BOA®
The warranty does not cover:
Normal wear and tear
Damage from external impact or incorrect use
Use outside the product's specified environment
Terms and conditions:
Only applies to purchases from authorised retailers
Receipt or invoice required
The shoe must be used and maintained in accordance with Arbeskos guidelines
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Read full warranty policy
Närbild på svart vinterstövel med blå sula och sydd svensk flagga, stående på is.

Fewer replacements.
Less waste.
Better working environment.

Safety footwear is part of the working environment. When the cushioning lasts, the fit remains and the sole retains its grip, the strain on the body is reduced.

A three-year warranty also means fewer interruptions, lower costs and reduced environmental impact.

Up to 6× fewer replacements per user
−80% CO₂ per life cycle
Reduced incidence of foot-related problems
Fewer complaints and improved LTIF/TRIF statistics

This is how the guarantee works in practice

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Contact your retailer or Arbeskos customer service

Start the case where you bought the shoes or directly with us.

Send the receipt/invoice and clear pictures of the shoe and the damage

This helps us assess the case quickly and correctly.

Assessment is made according to Arbesko's warranty process

Our experts review the materials, manufacturing and use.

Approved cases are replaced with an equivalent model or credited

Arbesko covers any shipping costs for approved complaints.

Kontakta din återförsäljare eller Arbeskos kundtjänst

Starta ärendet där du köpte skorna eller direkt hos oss.
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Kontakta din återförsäljare eller Arbeskos kundtjänst

Starta ärendet där du köpte skorna eller direkt hos oss.

Skicka med kvitto/faktura och tydliga bilder på skon och skadan

Det hjälper oss att bedöma ärendet snabbt och korrekt.
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Skicka med kvitto/faktura och tydliga bilder på skon och skadan

Det hjälper oss att bedöma ärendet snabbt och korrekt.

Bedömning sker enligt Arbeskos garantiprocess

Våra experter går igenom material, tillverkning och användning.
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Bedömning sker enligt Arbeskos garantiprocess

Våra experter går igenom material, tillverkning och användning.

Godkända ärenden ersätts med likvärdig modell eller krediteras

Arbesko står för eventuell fraktkostnad vid godkänd reklamation.
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Godkända ärenden ersätts med likvärdig modell eller krediteras

Arbesko står för eventuell fraktkostnad vid godkänd reklamation.

Frequently asked questions and answers

How do I register the warranty?
Does the warranty cover damages due to high usage?
What models are included in this 3 year warrant?
What happens when the warranty is accepted?
Do I get new shoes if the BOA is broken?